Maslach C., Jackson S.E., Leiter M.P. (1996) Maslach Burnout Inventory Manual. Palo Alto, Consulting Psychologists Press.
The MBI Manual, Third Edition, presents the developmental research and psychometric data for all three surveys of the MBI, along with a review of the recent research on burnout and suggestions for future research.
Christina Maslach is professor of psychology at the University of California, Berkeley. She is the creator of the widely used psychological test instrument The Maslach Burnout Inventory and the author of Burnout: The Cost of Caring (1982).
Susan E. Jackson is Distinguished Professor of Human Resource Management in the School of Management and Labor Relations at Rutgers University.
Michael P. Leiter is dean of the faculty of pure and applied science and professor of psychology at Acadia University, Nova Scotia, Canada. He is also director of the Centre for Organizational Research & Development.